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Shipping policy

It's important to start by clarifying to customers that your order processing times are separate from the shipping times they see at checkout. 
All orders are processed within 1 to 2 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 
Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.

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Local delivery

Free local delivery is available for orders over  Rs. 300 within [Nuh]. For orders under  Rs. 300, we charge  Rs. 20 for local delivery.
Deliveries are made from 11:00 am on Monday to Sunday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

Refund Policy

No return only replacement.

Additional non-returnable items:

  • Gift cards

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To complete your replacement, we require a receipt or proof of purchase.

 

There are certain situations where only partial refunds are granted: (if applicable)

If return request within 10 minutes of order then the order can be cancelled.

If

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at  info@desirasoi.online

 

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Desi Rasoi

Village Palla, Nuh, Haryana 122107, India

9336894800 or 9555551119

info@desirasoi.online

Near Mewat Engineering College

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